Learn how laboratory management systems work, how to interpret and apply the requirements
of
ISO/IEC
17025, and how to conduct and lead process and system audits using
ISO/IEC
17025.
This course is intended particularly for laboratories or organizations that work
closely with laboratories to develop effective management systems that also conform
to
ISO/IEC
17025.
Public Class Schedule:
No public classes currently open for enrollment. Please call for more information.
Duration: 5 days
In-house Pricing: Please contact us
Who should attend?
- Laboratory professionals
- Quality professionals working in or with laboratories
-
ISO
Managers/Management Reps
- Auditors (internal, 3rd party, and supplier)
- Process owners
- Systems professionals or people who want to study how management systems work
- Improvement Specialists
- Buyers/Procurement professionals
You will learn how to:
- Interpret and apply the requirements of
ISO/IEC
17025
- Identify and implement the controls necessary for ensuring the
QMS
translates customer needs into satisfied customers
- Relate fiduciary concerns to the performance of the
QMS
- Develop reliable and pliable systems, particularly effective for organizations where
process objectives are constantly changing
- Determine and communicate the resources necessary to enable the system
- Communicate the roles and responsibilities within the
QMS
to the organization
- Conduct and lead 1st, 2nd and 3rd party audits, particularly on undocumented systems
and audit for process effectiveness against measurable objectives
- Relate the capabilities of the organization to the expectations of customers, top
management and shareholders
- Use the
QMS
to work proactively and not reactively
- Explain to customers how the organization plans to fulfill its promises and show
evidence that it has done so in the past
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