Duration: 5 days

• Quality professionals
• VP/Directors of Quality
• ISO Managers/Management Reps
• Individuals who want to become RABQSA certified lead auditors or IRCA certified auditors
• Process owners
• Systems professionals or people who want to understand how management systems work
• Improvement Specialists
• Buyers/Procurement professionals

• Plan and execute QMS development or transition projects ensuring conformity to ISO 9001:2000
• Identify and implement the controls necessary for ensuring the QMS translates customer needs into satisfied customers
• Relate fiduciary concerns to the performance of the QMS
• Develop reliable and pliable systems, particularly effective for organizations where process objectives are constantly changing
• Determine and communicate the resources necessary to enable the system
• Communicate the roles and responsibilities within the QMS to the organization
• Conduct and lead 1st, 2nd and 3rd party audits, particularly on undocumented systems and audit for process effectiveness against measurable objectives
• Relate the capabilities of the organization to the expectations of customers, top management and shareholders
• Use the QMS to work proactively and not reactively
• Explain to customers how the organization plans to fulfill its promises and show evidence that it has done so in the past

Because of our independence, you can bring your particular process and system concerns to class and the instructor will work to answer your questions as best as possible.

Related Requirements

This course is also taught using related management system requirements, including:

• ISM Code
• Hazard Analysis and Critical Control Points (HACCP)
• 10 CFR 50 Appendix B
• Requirements specific to your industry segment

Please contact us for details.